Refund Available
Knowledge Hub Nepal Courses
Our policy allows customers to request a refund for their purchase within 24 hours of the original transaction.
Disclaimer: Please note that our company does not entertain refund requests after 24 hours of the transaction.
A payment gateway fee of 2% and a processing fee of 5% of the paid amount will be deducted from the refund amount.
Process for Refund Request
To request a refund, please email us at refund.knowledgehubnepal@gmail.com with the following details using your registered email ID:
- Full Name
- Registered Email ID
- Date of Registration
- Screenshot of Payment Invoice with Date and Time
- Reason for Refund
General Information
Refunds for eligible transactions may take 7-10 working days to reflect in your account. The timeframe is subject to the processing times of our third-party payment gateways. We appreciate your patience and understanding during this process. Delays may occur due to processing times by banks, and we are committed to resolving them by maintaining constant communication with the payment gateways.